FAQs

REGISTRATION QUESTIONS

I am a new buyer, how do I register for the show?

If you did not attend Chicago Collective in August 2021 or February 2022, you will need to pre-register online. Once we review your store, we will send your approved buyer badge via email. Onsite registration will be available - please plan to bring the required credentials to the Show if you did not pre-register.

I am a returning buyer, how do I register for the show?

Buyers who attended in August 2021 or February 2022 will automatically have their badge emailed to them. If you did not attend in August 2021 of February 2022, please pre-register to receive your print-at-home badge via email. For more information or to pre-register, click here.

How do I register a guest? Who is considered a guest?

If you are looking to bring a non-employee (family, friend, consultant), please register them as your guest when completing the registration form. Guests can also be registered onsite.

I am not a buyer, can I attend the show?

Unfortunately, our show is only open to credentialed buyers and exhibitors who have a booth at the show. We do not allow the general public or non-retailers on the show floor. For information on exhibiting at Chicago Collective, please contact Danielle Owen at dowen@themart.com.  

I’m thinking about or am in the process of opening a retail store, can I still attend the show?

Unfortunately, our show is only open to retailers that have the required credentials and have a retail store/website. Please obtain all proper documentation before attending the show. 

How do I receive my buyer hotel reimbursement?

As a buyer at Chicago Collective, you are eligible to receive $50 back per night for up to 3 nights (Saturday, Sunday and Monday ONLY), for up to $150 total. You must book your hotel through onPeak, our official travel partner, on our website or by calling 800-528-8700. Once at the show, you must fill out the buyer reimbursement form in the show office and then we will mail you a check following the show. You are not eligible for the reimbursement if you do not book your hotel through onPeak or if you do not fill out the form during the show. 

SHOW QUESTIONS

Do I need to make appointments for the show?

We are an appointment driven show so making appointments beforehand is recommended, but you are able to walk into booths at the show, as well. 

Will the same brands be there all three days?

Yes, all of our vendors are committed to attend the show all three days.

What brands will be at Chicago Collective?

You can find a full brand listing by clicking on the brands tab and selecting Chicago Collective from the drop down menu.

TRAVEL QUESTIONS

How do I book a hotel room for the show?

You can book a hotel room by clicking here. These are our recommended hotels that we’ve negotiated special prices with for Chicago Collective attendees. Your hotel must be booked through onPeak, our official travel partner, to receive these rates. All hotels are within walking distance of the Mart.

Where should I park?

For information on parking, please click here. We offer discounted parking for buyers only at the MartParc Wells and MartParc Orleans garages for $14 per day. You can get your parking ticket validated at buyer registration. This is valid from 8am – 8pm only and does not include overnight parking.  

MISC QUESTIONS

Are there wheel chairs or motorized scooters available at the show?

Yes, manual wheel chairs can be requested at no charge by calling 312.527.7700. Manual wheel chairs should be reserved in advance to guarantee availability. Motorized scooters can be rented here or by calling 773-278-1440. The rental fee starts at $35/ day. ulputate.